Cat Care Made Easy and Automatic

No Gimmicks. Just Great Value

Pet Parents Have Asked


The Paw Tech Journal


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FAQ


Can I get free shipping

Free Shipping

We’re thrilled to offer free standard shipping on all purchases.

How can I track my order?

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use it to monitor your package's journey to your doorstep.

Are your products safe for my pet?

Yes, all our products are made with pet-safe, non-toxic materials and undergo thorough quality checks to ensure they meet safety standards.

How do I clean and maintain your products?

Each product comes with specific cleaning instructions, but most are designed with easy-detach components and washable materials for hassle-free maintenance. Refer to the user manual for detailed guidelines.

Do your smart products work with all smartphone brands?

Our smart products are compatible with most iOS and Android devices. Simply download the corresponding app from the App Store or Google Play, and you’re ready to go.

How long can I leave my pet alone using your products?

With our range of smart feeders, water dispensers, and self-cleaning litter boxes, your pet can stay comfortable, fed, and hydrated for up to 5 days without a sitter.

Are your feeders suitable for all pet sizes?

Our automatic feeders are adjustable and can accommodate pets of various sizes. Check the product specifications to ensure compatibility with your pet's portion size and food type.

Can I use your water dispensers without a filter?

While the water dispensers can function without filters, we recommend using them for optimal water purity and freshness. Filters help remove impurities, ensuring your pet drinks clean, healthy water.

Do your products come with a warranty?

Yes, all our products include a one-year warranty covering manufacturing defects.

Do you offer replacements for wear-and-tear parts, like filters or trash bags?

Yes, we offer a wide range of accessories and replacements, including water filters, trash bags, and other consumables, to keep your products running smoothly.